Privacy Policy

1. Introduction

Glori Technologies ("Glori," "we," "us," or "our") operates the gloritechnologies.com website and provides custom software development and technology consulting services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage our services, including our SMS/text messaging communications.

By using our website or services, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and company name when you contact us through our website.
• Project Information: Details about your project, goals, and timeline that you share in your inquiry or during our engagement.
• Payment Information: Billing details processed securely through Stripe. We do not store credit card numbers on our servers.
• Mobile/Phone Number: When you provide your phone number and opt in to receive SMS notifications or project updates.
• Communications: Messages and other communications you send to us.

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide requested services
• Send project updates, status notifications, and follow-up communications via email and SMS
• Process payments and send related documentation
• Improve our website and service offerings
• Comply with legal obligations

4. SMS/Text Messaging Policy

When you provide your mobile phone number and consent to receive text messages from Glori Technologies, the following terms apply:

• Types of Messages: Inquiry confirmations, project status updates, follow-up communications, and service-related notifications.
• Message Frequency: Message frequency varies based on your project activity and engagement with us. You will only receive messages relevant to your inquiry or project.
• Opt-In: By providing your phone number and checking the SMS consent box on our contact form, you expressly consent to receive SMS/text messages from Glori Technologies.
• Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. You will receive a one-time confirmation and no further texts will be sent.
• Help: Reply HELP to any message for assistance, or contact us at [email protected].
• Message and data rates may apply. Check with your mobile carrier for details about your text and data plan.

We use Twilio to facilitate SMS delivery. For Twilio's privacy practices, visit twilio.com/legal/privacy.

5. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: We share data with trusted providers that help us operate our business (e.g., Stripe for payments, Twilio for SMS). These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, court order, or governmental request.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the transaction.
• With Your Consent: We may share information with your explicit consent.

6. Data Security

We implement industry-standard security measures including HTTPS/TLS encryption for all data in transit, encrypted database storage, and PCI-compliant payment processing through Stripe. While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us at [email protected].

8. Your Rights

You have the right to access, correct, or request deletion of your personal information. To opt out of SMS, reply STOP to any message. To opt out of marketing emails, use the unsubscribe link in any email. To exercise any other rights, contact us directly.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions, contact us at: